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Human-centered strategy & design

Product Roadmap
User Research
Service Design
Experience Design
Conceptual Prototyping
Strategy
Expanding the store model

Expanding the store model

Strategy
Rethinking a product for a smaller audience

Rethinking a product for a smaller audience

Strategy
Increasing selling effectiveness with AI

Increasing selling effectiveness with AI

User Research
Clarifying the next big opportunity

Clarifying the next big opportunity

Strategy
Launching a community for runners

Launching a community for runners

Service Design
Using personalization to drive customer loyalty

Using personalization to drive customer loyalty

Experience Design
Making life insurance decisions simple

Making life insurance decisions simple

Strategy
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Rachel Cutler Design