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Designing for customer loyalty

Moving the needle from points to brand love
Experience Design
Conceptual Prototyping
Strategy
Designing for customer loyalty

Modernizing the retail sales process

Using technology to deepen client relationships and drive business
User Research
Conceptual Prototyping
Strategy
Modernizing the retail sales process

Making life insurance decisions simple

Buying life insurance shouldn’t be scary
Strategy
User Research
Conceptual Prototyping
Service Design
Making life insurance decisions simple

Designing a new registry experience

Not your mother’s wedding registry
Experience Design
Service Design
Conceptual Prototyping
Product Roadmap
Designing a new registry experience

Clarifying the next big opportunity

Making sense of all the options and charting a path toward growth.
Strategy
Conceptual Prototyping
Product Roadmap
Clarifying the next big opportunity

Launching a community for runners

Designing a new business from start to finish
Service Design
Experience Design
Strategy
Launching a community for runners

Rethinking a product for a smaller audience

Targeting kids and families meant choosing how the product should change to fit their needs.
Strategy
Conceptual Prototyping
User Research
Rethinking a product for a smaller audience
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